Frequently asked questions:
Very easy. Just place your order through the website. It is very easy. We accept all major cards. No extra charge or commission on online transactions.
- How would I know if the product i want is in stock?
We update our inventory system daily. 99% whatever you see on the website is in stock. Moreover if we have confirmed incoming stocks, you will be able to pre-order the goods with the delivery after we receive the sticks.
- How would I know if my order is confirmed?
You will receive a notification via email or SMS.
- How would I know if my order is on the way?
You will receive a notification via SMS or email once our driver or rider is on the way.
We will try our best to deliver your order on time. In case any unforeseen event we will inform you beforehand.
- What if my order is late?
Inform the rider OR call us immediately to arrange re-delivery or refund for the missing item. We are taking a picture of every bag we are dispatching, so we can check this together.
- What if there's a missing OR spoilt item on your order?
We are working 6 days per week. Closed on Monday. For today's delivery. please place your order before 7.30pm. We deliver from 11am to 9pm.
- What is the order and delivery timing?
YES! There is a self collection option on the website? You may choose the date and time of collection. Self-collection option is free, regardless of how much is your order value.
- Can I do self-collection?
In most of the cases 1 to 2 hours depending on your location & the timing that you requested. If items you ordered require cooking, expect the delivery time from 1 to 2 hours, if not, it might be less than 1 hour, depends on your location.
- How long will it take to receive my order?
- How much is the delivery charge?
Call us from 10am to 8pm to 31290505. email us 24/7 to email@example.com or Whatsapp via the widget in the right bottom corner of this screen.
- $10 (total purchase order below $50)
- $7 (total purchase order below $100)
- $0 (FREE for total purchase order above $100)