Frequently asked questions:
Very easy. Just place your order through the website. It is very easy. We accept all major cards. No extra charge or commission on online transactions.
- How would I know if the product i want is in stock?
We update our inventory system daily. 99% whatever you see on the website is in stock. Moreover if we have confirmed incoming stocks, you will be able to pre-order the goods with the delivery after we receive the sticks.
- How would I know if my order is confirmed?
You will receive a notification via email or SMS.
- How would I know if my order is on the way?
You will receive a notification via SMS or email once our driver or rider is on the way.
- What if my order is late?
We will try our best to deliver your order on time. In case any unforeseen event we will inform you beforehand.
- What if there's a missing OR spoilt item on your order?
Inform the rider OR call us immediately to arrange re-delivery or refund for the missing item. We are taking a picture of every bag we are dispatching, so we can check this together.
- What is the order and delivery timing?
We are working 6 days per week. Closed on Monday. For today's delivery. please place your order before 7.30pm. We deliver from 11am to 9pm.
- Can I do self-collection?
YES! There is a self collection option on the website? You may choose the date and time of collection. Self-collection option is free, regardless of how much is your order value.
- How long will it take to receive my order?
In most of the cases 1 to 2 hours depending on your location & the timing that you requested. If items you ordered require cooking, expect the delivery time from 1 to 2 hours, if not, it might be less than 1 hour, depends on your location.
- How much is the delivery charge?
- $10 (total purchase order below $50)
- $7 (total purchase order below $100)
- $0 (FREE for total purchase order above $100)
Call us from 10am to 8pm to 31290505. email us 24/7 to retail@bublik.sg or Whatsapp via the widget in the right bottom corner of this screen.